Mike
In the world of customer service, where everyday interactions can range from the delightful to the challenging, there’s a certain scenario that employees secretly relish: the moment when a demanding customer insists on seeing the manager, only to find out that the manager has your back.
Recently, one customer service worker shared a story about when they waited on the guy who installed the walk-in freezer, but the manager had been furious about having to get it rewired. Now that guy walks right into some malicious compliance. Read on for the details.
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