‘[The] customer thought we were moving her stuff too slow’: How Two Movers Used Malicious Compliance To Sidestep A Nasty Review

We love a good malicious compliance story, but this one sure takes the cake. In the thick of a snowstorm, two dedicated movers from a small moving company begin a task they believe to be straightforward: loading a storage unit into a truck. But when faced with a mismatched truck size, treacherous weather conditions, and a demanding customer named Darcy, their job becomes a ticking timer of tension.

Do the movers prioritize their impeccable track record of safety and professionalism, or will they give in to the pressures of the clock and Darcy’s sharp critiques? Read the full tale of malicious compliance below to find out what happens when the moving company’s customer demands meet icy reality.


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Nate

Nate Armbruster

When he's not doomscrolling Twitter or writing for Pleated-Jeans, Nate Armbruster writes jokes—and then tells them on stage as a stand-up comedian, where he can watch audiences (hopefully) laugh in real-time.