Alex Buscemi
Some customers love a good return policy, but every now and then, someone tries to stretch the definition of “reasonable” a little too far.
This call center employee, working for a members-only bulk store known for its famously lenient returns, thought they had seen it all—until one man tried to push the limits of customer service logic.
The entitled customer insisted on returning a stove he had purchased well over a decade ago, convinced he was entitled to a refund because, well, the stove finally stopped working.
Never mind the fact that it had functioned just fine for twelve years or that company policy had changed long after his purchase.
What happened when he escalated his demand? Read on to find out.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
Read more: Worker Quits After Receiving Condescending And Insulting ‘Prize’ From HR