Delivery Driver Refuses To Haul 20 Cases Of Water Up 17 Flights, Entitled Customer Demands It Anyway

I once had a delivery route that included three flights of stairs and no elevator. I still talk about it as if I had climbed Everest. But this poor delivery driver? They got hit with a 22-case water order, a broken elevator, and a customer who wanted it all hauled up 17 floors by hand. For eight bucks.

What starts as a polite “Hey, how are you?” spirals into an escalating series of demands, threats, and some truly baffling grammar. This is customer entitlement at its finest. Or worst. Or most hydrated?

Honestly, it’s hard not to laugh, especially when you’re not the one lugging bottled water up a high-rise with zero support. Here’s the whole story, screenshots and all.

1. All that for eight bucks. Plus harassment. Plus a penalty. This app is broken.

2. The elevator’s out and you live on the 17th floor? That’s not a heads-up — that’s a warning.

3. It’s giving: leg day, hydration, and rage all at once.

4. No elevator, no options, but still expects doorstep service.

5. Customer demands 224 bottles up 17 floors—and threatens to report if they don’t arrive.

6. Driver tries to reason with support then the customer tells them to cancel so someone else can suffer.

7. The customer then accuses the driver of illegal tipping but the driver’s just begging for sanity.

8. Driver gives up and tries to cancel because delivering an Instacart order shouldn’t require a stairmaster.

9. Commenters Rally Behind the Driver—and Drag the Customer Into Oblivion

10.

11.

12.

13.

14.

15.

16.

Conversation

We've temporarily paused comments to improve performance during site updates. Be back soon!

Nate

Nate Armbruster

Nate writes for Pleated-Jeans and enjoys finding the internet’s funniest corners so you don’t have to.