30+ Service Industry Horror Stories That Prove The Customer Isn’t Always Right

Entitled customers are everywhere. Honestly, it’s the only reason I wouldn’t work retail ever again.

Working any job where you deal with random customers all day is bound to be stressful if not downright degrading. That’s what most people in foodservice figure out quickly.

If it weren’t for mean customers, most of these jobs would be lovely. Unfortunately, asking a simple question on Twitter led many employees to instantly share traumatic stories.

Kayla, an employee of a sushi restaurant, wanted to share a somewhat tame story and ask “who else has dealt with horrible customers?

Sadly, people had a lot of stories to share. Not all of them are funny, and none of them will make you want to work a job where you deal with customers all day.

Here are the worst stories from service employees about bad entitled customers:


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